Director E-Commerce & Analytics

For 100 years, Quadient has grown through traditional sales channels. Now we're changing how our customers buy from us, and we're looking for the leader who will make digital commerce one of our most important revenue engines. This is a rare chance to own an e-commerce business end to end, with full P&L accountability, at a global company in the middle of a real transformation. You'll set the strategy and lead the team that delivers it.  What you'll do Grow e-commerce as a strategic channel. You'll own revenue, customer acquisition, lifetime value and OPEX, and forecast and deliver against quarterly targets. Lead our SMB shift to digital-first. Working with Sales leadership, you'll redesign how small and mid-sized customers discover, buy and onboard, moving from sales-led to self-service. Own the platform roadmap. You'll partner with IT, MarTech and R&D to build a conversion-optimised experience that connects seamlessly with our back-end systems. Build a best-in-class analytics function. Your reporting framework will span e-commerce, web and mail marketing, turning data into decisions at every level. Put AI to work. You'll bring AI, automation and experimentation into personalisation, customer engagement and commercial performance. Lead and grow a team. You'll develop a high-performing team, with room to shape its structure as the business scales. Why join us You'll be shaping the future of how Quadient sells, not maintaining a channel that already exists. As we expand our software portfolio, digital commerce sits at the heart of our growth plans. That gives you real visibility, real ownership and a transformation story that few leaders get to tell. What you'll bring Significant experience in e-commerce or commercial leadership, including at least 5 years in a global role A proven track record of driving significant online growth with full P&L ownership Deep data fluency: you know that in e-commerce, the data is how you hear the customer Experience moving a business from sales-led to digital or self-service models, ideally in software or SaaS Strong digital marketing knowledge across traffic generation, full-funnel activation and conversion optimisation Experience owning enterprise e-commerce platforms and integrations with ERP, CRM and fulfilment Practical experience using AI to improve marketing, sales or customer outcomes The influence to align senior stakeholders across Sales, Marketing, IT and Finance An entrepreneurial, self-starting approach, and evidence of building teams people want to be part of Rewards & Benefits    Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.   Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.   Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.   Comprehensive Rewards: Enjoy competitive Total…