Director, Manufacturing Quality (APAC)

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact. This leadership role drives manufacturing quality strategy execution and operational excellence across the APAC manufacturing ecosystem. The position serves as an independent authority on product and process quality across Engineering, Manufacturing, Supply Chain, Customer Quality, and manufacturing partners. Success enables superior customer outcomes, operational excellence, and long-term business growth. How you will make an impact: Lead execution of the Manufacturing Quality strategy across APAC, aligning regional quality objectives with business priorities, customer expectations, and operational goals. Lead and develop a regional quality organization across geographically distributed teams, fostering technical excellence, accountability, and continuous improvement. Lead the regional quality governance framework across contract manufacturing partners and suppliers, including performance management, risk reviews, and escalation processes. Serve as an independent quality authority across Engineering, Manufacturing, Supply Chain, and partner organizations, ensuring products, processes, testing, and manufacturing requirements meet established standards prior to release or customer deployment. Drive quality transformation initiatives focused on defect reduction, process capability, reliability improvement, cycle-time improvement, cost of poor quality reduction, and customer satisfaction. Partner with Engineering, Supply Chain, Operations, and Customer Quality teams to ensure quality readiness for new product introductions, manufacturing transfers, site expansions, supplier transitions, and scale-up programs. Lead escalation management for complex customer and manufacturing quality issues through structured root cause analysis and corrective and preventive actions. The must haves: Education: Bachelor’s degree in Engineering, Quality, Manufacturing, Operations, or a related technical discipline. Education: Advanced degree preferred. Experience: 15+ years of experience in manufacturing quality, supplier quality, operations, or engineering leadership within complex, high-technology manufacturing environments. Experience: 5+ years of people leadership experience, including leadership of managers, senior technical professionals, and cross-functional teams. Demonstrated experience leading quality programs and driving execution across contract manufacturing, supplier, and manufacturing operations environments. Experience influencing senior stakeholders across Engineering, Operations, Supply Chain, Customer Quality, manufacturing partners, and business functions…