Director, Market Intelligence

Director , Market Intelligence Reporting To: VP, Global Ecosystem Strategy (Within CMSPI’s Consulting Solutions function) Location: Atlanta, GA (Hybrid - 3 days a week onsite) (Open to remote if located outside of the Atlanta area - with scope of visiting the office occasionally) Payments is moving quickly, and it can be hard for even the largest merchants to know which changes really matter. CMSPI helps clients cut through the noise, understand what is happening in the market, and decide where to focus next. We’re looking for a senior payments leader who enjoys making complex topics useful. In this role, you’ll shape CMSPI’s client-facing Market Intelligence agenda and turn our expertise, data, technology, and commercial judgment into practical guidance for some of the world’s largest merchants. This role is for someone who wants to do more than track industry news or produce reports. We are looking for a credible, commercially minded payments expert who can explain why developments matter, what choices they create for clients, and how CMSPI can help clients act with confidence. It is a strong fit for someone who wants to combine deep payments expertise with a visible internal and external role. About CMSPI CMSPI is a global payments consultancy that works with leading merchants to improve payment performance, reduce cost, and make better decisions in a complex payments market. Our work combines deep consulting expertise with proprietary data, analytics, and technology - giving clients the insight and support they need to move from knowing there is a problem to knowing what to do about it. What you'll do Shape CMSPI’s market agenda: Identify and prioritise the industry developments, risks, opportunities, and innovations that CMSPI should lead on. Turn early market signals into clear points of view, client education, and practical guidance on where merchants should pay attention, make decisions, or take action Turn market developments, proprietary data, benchmarks, and platform insights into briefings, education materials, client-ready narratives, and clear points of view Bring Market Intelligence into executive briefings, strategic reviews, merchant education, renewals, sales meetings, and growth conversations with priority clients Represent CMSPI in senior client discussions, industry events, conferences, webinars, blogs, marketing activity, and external forums Work closely with Product, Data, Partnerships, Sales, Delivery, Marketing, and leadership so Market Intelligence is connected to how CMSPI builds, sells, and delivers value Work in close partnership with the Solutions team leadership, our go-to-market team, and our Chief Economist to align perspectives and ensure ownership over key initiatives Guide a small, accountable team producing timely, useful, and repeatable intelligence that clients and account teams can actually use Triage demand and focus effort: Prioritize requests from clients and account leads,…