Director of 245D

The Director of 245D provides direct leadership over Accord's 245D-licensed programs - Employment, Day Support, and Family Support - ensuring services reflect the needs of the communities served, adhere to best practice and evidence-based models, and remain fiscally viable. This position leads and develops the Managers of Employment, Day Support, and Family Support, and is directly accountable for 245D licensing compliance, program-level fiscal oversight, and the leadership pipeline within assigned programs. Position reports directly to the EVP, Integrator. Essential Responsibilities: ● Listen-Learn-Lead: Model the mission and values of Accord, helping people to live their greatest lives. ● Apply the Entrepreneurial Operating System (EOS) and its tools to align program initiatives with organizational business objectives. ● Manage a high-performing leadership team poised for growth; supervise the Managers of Employment, Day Support, and Family Support. ● Meet regularly with supervisees to ensure timely feedback, answer questions, and identify trends or issues such as training and other resource needs. ● Plan, develop, implement, and grow existing and new 245D programs that reflect the needs of the communities and adhere to best practice and evidence-based models. ● Measure, manage, report, and drive employee productivity using EHR, Data Warehouse, and other data tools; ensure accountability, promote performance, and meet business objectives. ● Assure the fiscal viability of assigned programs, including seeking new funding sources, maintaining positive relationships with funders, and utilizing effective marketing strategies. ● Prepare an annual budget for assigned programs, provide continual fiscal oversight, forecast and authorize the expenditure of funds. ● Gather and analyze qualitative and quantitative data and measurements to inform decision-making. ● Work with program managers to develop and implement processes that align and comply with all 245D licensing requirements, accreditation standards, and Accord's mission, vision, and values. ● Promote and model best practices in service delivery, including person-centered planning and personal empowerment approaches. ● Collaborate across teams and programs to monitor and evaluate assigned programs, policies, and procedures; implement changes as needed and make recommendations for policy changes to the EVP. ● Ensure compliance with 245D licensing and other federal and state laws, regulations, and administrative rules that apply to assigned program areas; serve as the primary point of accountability for 245D compliance below the EVP. ● Work closely with the Quality & Training department to identify and meet training needs across assigned programs. ● Communicate, implement, and interpret agency-wide policies and procedures. ● Direct the selection, training, supervision, performance management, and evaluation of staff in assigned programs, partnering with Human Capital as…