Director of Cyber Operations

Always On. Always Secure. Globally Connected.   Director of Cyber Operations     About the role   Are you passionate about building and leading world-class security operations capabilities at scale? The Director of Cyber Operations is accountable for the day-to-day effectiveness and ongoing maturity of Boldyn’s global cyber security operations function. This is a small team environment, so the role blends hands-on technical delivery with operational leadership: you’ll set the operating model, drive automation and standardization, and personally provide escalation support when needed. You will ensure consistent monitoring, detection, and response across global markets. Working closely with internal IT, cloud, network, and engineering teams, you will also govern and manage third-party Managed Security Service Providers (MSSPs) to deliver measurable security outcomes.  What you’ll be doing   As part of the global cyber security team, you’ll play a critical role in protecting Boldyn’s national telecommunications infrastructure. Colleagues across IT, cloud, network, and market engineering teams will rely on your technical expertise, leadership, and ability to continuously improve security operations processes and outcomes. It’s a role with significant variety and global impact, and day‑to‑day you’ll be involved in the following areas:  Own the global Cyber Operations operating model and ensure effective 24x7 monitoring and response (delivered via internal teams and MSSPs) across markets/environments.  Act as named operational owner for monitoring, logging, detection, and incident management controls; ensure design, operation, testing/validation, continuous control-health monitoring, remediation tracking, and audit evidence (e.g., ISO 27001 / Cyber Essentials+).  Set telemetry standards and govern SOC architecture (SIEM/XDR, logging pipelines, case management), ensuring consistent onboarding and coverage across environments.  Own detection engineering and SOAR automation outcomes: use-case lifecycle (design/validate/tune/retire) plus automation at scale (e.g., Sentinel playbooks, case management, enrichment/integrations) to reduce alert fatigue and improve MTTD/MTTR.  Provide hands-on technical escalation support (including threat hunting where needed) and contribute to priority detections/playbooks in a small-team environment.  Own incident response end-to-end: define severity/escalation and communications, lead major incidents, and drive PIRs/root-cause analysis and problem management through corrective actions and readiness improvements.  Govern MSSP performance and stakeholder engagement: run monthly service reviews with the business, track KPIs/SLAs, translate risk and performance into clear actions, and drive continual improvement.  What you’ll bring   Think you could make a difference here? We’re looking for someone who genuinely cares about the welfare of our team. You’ll want to make an impact from day one. With big…