Director of Operations

Overview Job Title: Director of Operations Company: Campus Services Group Location: New York (Travel Required Across All Locations) Employment Type: Full-Time Industry: Facility Services – Education Sector Campus Services Group is a division of Healthcare Services Group, Inc. based in Bensalem, PA. Campus Services Group provides facility services and facility support services to independent schools, higher education and residential campuses. Pay Rate USD $120,000.00 - USD $150,000.00 /Yr. Benefits Link Click here for more benefits information or copy this link : https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf *Not available in AR. Responsibilities The Director of Operations (DO) serves as primary representative for Campus Services Group (CSG) in the NY area. With a focus on growth, leading people and delivering consistent services, this position requires an individual with an entrepreneurial spirit as well as one who is resourceful, innovative, forward thinking and committed. Key success measures include Revenue Growth, Budget Performance, Customer Satisfaction, Systems Implementation, Client Loyalty and Employee Engagement. The DO responsibilities include: Sales, systems and program implementation, profit and loss for the region, operational support of account managers, client relations, contract negotiations, account retention, receivables, recruitment, hiring, training, developing, succession planning, mentoring and management of managers assigned to the region. This position consistently embodies the characteristics necessary to drive the Company’s Purpose, Vision, Values, and DNA. This position requires up to 75% travel required and routine evening campus visits. Don't miss this opportunity to develop and grow a segment of our company! Qualifications Business Development Network with Directors of Facilities and Directors of Operations at schools/colleges to continue to grow the business. Source and identity new sales opportunities as well as RFP opportunities and develop proposals and responses working closely with the contracts team on execution. People Management and Leadership Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance to ensure that quality standards, inventory levels and customer service expectations are met. Reviews Blueforce reports, approves payroll, monitors and reconciles payroll issues. Develops constructive relationships with corporate support departments (finance, collections, human resources, payroll, legal, workers’ compensation, etc.) to facilitate meeting needs of area of responsibility. Manages in compliance with HCSG’s standards of operation and policies and procedures, client contract, state, federal and local laws and within HCSG's Business Conduct Policy. Maintains all records and…