Director, Operational Risk Management

The opportunity The Director, Operational Risk Management is a senior leader accountable for leading, and embedding Ontario Teachers’ enterprise-wide operational risk management and resilience program. This role provides independent oversight and challenge on how operational risks are identified, assessed, and managed across the organization in order to strengthen decision-making, improve resilience, and protect enterprise value. This is a unique opportunity to build and mature a critical second-line function with visibility to senior leadership and the Board, influencing how the organization understands and manages operational risk end-to-end. Who you'll work with This role sits within the Enterprise & Operational Risk Management function and works closely with senior leaders across Investments, Technology, Member Services, Finance, Legal, Compliance, and Corporate Affairs. The Director engages regularly with senior leaders to provide independent oversight, challenge, and guidance, while fostering strong partnerships in order to embed risk practices into business activities. The role also collaborates with enterprise risk and other risk partners in order to deliver an integrated and forward-looking view of risk, with regular interaction supporting executive committees and Board-level reporting. What you'll do Leads the implementation, and continuous enhancement of the operational risk management framework in order to establish consistent, enterprise-wide practices for identifying, assessing, managing, and reporting operational risks. Accountable for the end-to-end operational risk program, including governance, processes, and reporting, in order to provide a cohesive and integrated view of operational risk across the organization. Provides independent second-line oversight and constructive challenge to business areas to ensure risks are appropriately identified, assessed, and managed across critical operations, technology, cyber, data, and third-party environments. Leads the identification, aggregation, and analysis of operational risk trends and root causes across the enterprise, generates actionable insights and helps drive remediation and continuous improvement. Oversees operational risk event analysis, including the ORM team’s involvement in root cause assessments and lessons learned, to strengthen controls, address systemic issues, and enhance operational resilience. Develops and delivers clear, insight-driven risk reporting and insights to senior management, executive committees, and the Board in order to inform  risk appetite discussions and decision-making. Contributes to enterprise risk strategy, taxonomy, assessments, and risk appetite considerations with a focus on operational risk and resilience in order to ensure alignment with the broader enterprise risk management program. Partners with the Enterprise Risk Management team to deliver an integrated enterprise risk profile that provides a comprehensive…