Director, People Process Delivery, EMEA

We’re looking for an accomplished operations leader with a passion to develop talent to serve as Director, EMEA Global Process Delivery - a critical leadership role within the People Solutions organization. This is an opportunity to shape how shared HR services are delivered across a complex and diverse region, leading the teams and operating systems behind essential hire-to-retire and Total Rewards experiences. You’ll partner with leaders and stakeholders across People Solutions to turn enterprise and regional priorities into reliable, compliant, and employee-centered delivery, while building the capability, controls, and continuous improvement mindset needed to raise performance across EMEA.    WHO YOU’LL WORK WITH   HR COEs & BHR: Translate global and regional priorities into executable operations, capacity choices, clear risk visibility, and dependable delivery.  People Solutions Services & Global Hub : Design effective handoffs, decision rights, service measures, controls, capability plans, and opportunities for additional hub ownership.  Payroll Leadership & Vendors: Ensure payroll readiness, preventive controls, accurate data, issue resolution, and coordinated implementation of vendor or process changes.  Global Process Owners: Standardize and continuously improve hire-to-retire processes, technology, compliance, controls, and employee experience.  EMEA HR Leadership: Create and sustain confidence through transparent performance, proactive issue management, clear escalation pathways, and closed-loop follow-through.    WHO WE ARE LOOKING FOR   Demonstrated success leading complex regional HR operations, shared services, employee lifecycle delivery, Total Rewards operations, data, technology, or vendors.  Proven ability to build operating systems with clear ownership, standard work, controls, measures, problem-solving routines, and continuous improvement. Understanding of core HR and case management systems such as Workday and ServiceNow.   Ability to create a culture where leaders and teams own work and solve problems at the source.  Strong operational judgment across employee experience, regulatory risk, payroll impact, service quality, speed, and capacity trade-offs.  Ability to manage stakeholders through transparent communication, dependable execution, and closed-loop follow-through.  Experience building effective teams through hiring, retention, and performance management.  Lead across a global matrix and design effective regional and global-hub partnerships with clear handoffs and accountability.  Expertise using operational data, root-cause analysis, audits, controls, and process improvement to produce sustained gains.  Excellent executive communication, relationship management, and change leadership.  Knowledge of relevant EMEA requirements related to HR operations, employee data, right to work, Total Rewards, payroll readiness, and compliance.    WHAT YOU’LL WORK ON   You will set the direction for EMEA HR…