Director, Quality Engineering & AI — Consumer Engineering

Current Employees of Happen Bank: Please apply via your internal Workday Account Happen Bank (formerly LendingClub) is built around a simple purpose: to clear the way to help people turn intention into action, and action into financial progress. That means offering focused products, a frictionless mobile-first experience, and clear terms with no gotchas. Respect and fairness is part of our DNA, and that ideal shapes how we work, how we treat each other, and how we invest in our employees and our community. Join us in using data, bold thinking, and a commitment to innovation to help clear the way for millions of Americans to achieve more. About the Role Happen Bank is looking for a Director, Quality Engineering & AI to lead our Quality Engineering organization and transform how we use AI to deliver secure, reliable, and high-quality customer experiences. You’ll define the quality engineering strategy across our web and mobile applications, originations, and decisioning platforms, with a focus on modernizing how we test, automate, and certify critical systems. This role will lead the evolution of AI-enabled quality engineering practices in Consumer Engineering, helping teams improve testing effectiveness, accelerate delivery, and identify risk earlier while maintaining the rigor required in a regulated financial environment. What You'll Do Own the strategy for Quality Engineering across Consumer Engineering, including and especially how AI will transform the role of our quality engineers through test automation   Lead and develop QA Engineers supporting our web, mobile, originations and decisioning systems   Bring technical depth in test automation to influence Consumer Engineering strategy, critically, knowing and having experimented with means and methods for AI to accelerate the depth of our software testing process   Maintain and extend QA ’s role as the trusted source to approve software releases, certifying release readiness against risk-based testing standards   Further develop the quality gates that measurably reduce escaped defects , taking into account our increasingly rapid rate of change using AI coding tools.   Partner with Consumer Engineering leaders, who own the quality of the financial and banking software their teams deliver, and across Product, Platform, Risk and business teams to drive complex change   Influence platform partners on the testing infrastructure , automation and CI/CD tooling QA teams need to deliver outcomes that scale   Use delivery data to focus the organization on the problems worth solving   About You 10+ years of quality engineering or test automation experience, including 6+ years leading and developing teams  Bachelor’s degree or higher, or equivalent combination of education and experience  Demonstrated experience leading a quality engineering organization and developing strong technical talent  You’ve owned complex programs spanning multiple teams and…