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Director - Retail Technology - Bord Gais

centrica · Dublin · Ireland · On-site

Posted Sep 29, 2026

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Join us, be part of more.     We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.       About your team:     We’re the pride of Ireland. Bord Gáis Energy have been powering the nation’s homes and businesses for almost 40 years. But now, we’re so much more than just gas and electric. Through our unique combination of household heroes and energy assets, we’re at the heart of the energy transition in Ireland, strengthening the country’s energy security and helping customers get ready for a net zero future. Director of Retail Technology – Bord Gais Dublin The role The Director of Retail Technology – Bord Gáis is accountable for the end‑to‑end leadership, operation, and strategic evolution of the Bord Gáis Retail technology estate (covering Centrica Home and Centrica Business). This role ensures that Retail Technology delivers secure, resilient, and scalable platforms that support growth, operational excellence, regulatory compliance, and customer outcomes across Bord Gáis and the wider retail ecosystem. With full accountability for ensuring AI and automation adoption and data, this role owns both “run” and “change”—balancing day‑to‑day performance with delivery of the agreed strategic roadmap.   Key responsibilities End‑to‑End Technology Ownership   Full accountability for running the Bord Gáis Retail technology estate, including platform health, resilience, cost, risk, and operational performance, ensuring appropriate adoption of automation and AI Ownership of the integrated technology roadmap, aligning tech strategy and roadmaps for Ireland, ensuring end to end value stream dependencies are understood and appropriately maintained and aligned to the Bord Gáis business strategy and Centrica Retail priorities Accountable for technology decisions across core, customer, channels, data, and integration platforms, for Bord Gais, ensuring reuse and simplification where possible Running the current Retail Technology team for Bord Gais, with a view to implementing a matrix model for shared services across Retail and specialist market knowledge remaining in the team   Strategic Delivery & Transformation   Lead the implementation of the strategic technology roadmap, translating strategy into prioritised, outcome‑led delivery plans for Bord Gais, and wider Centrica Retail initiatives when required Ensure transformation initiatives deliver measurable business value, reduced cost‑to‑serve, and improved customer and colleague…