Director - Software Engineering

Company Description The mission of ArisGlobal is to empower life science organizations to deliver breakthroughs faster, more accurately, and with greater precision. ArisGlobal's software, services, and technologies are essential to the delivery of life-saving medications. As an industry leader, ArisGlobal offers software as a service for Clinical Trials, Regulatory Affairs, Drug Safety, and Medical Affairs. Our products are utilized by 40 out of 50 major biopharmaceutical companies. Among our clients are four out of five of the world's most advanced global pharmaceutical companies and nine government-health authorities, including the FDA, Health Canada, and the National Medical Products Administration. ArisGlobal boasts a worldwide presence with offices located in  Boston, Croatia, Slovenia, Tokyo, Shanghai, and India. At ArisGlobal, we are distinguished by the high caliber of our team and by our passion for creativity and innovation. We pride ourselves on our welcoming and supportive corporate culture, which is inclusive of all Team Members. Our challenging projects are complemented by flexible work locations and competitive salaries. Position Summary The Director of Software Engineering, Regulatory leads engineering and product development across ArisGlobal's regulatory product portfolio, including LifeSphere Regulatory (LSRG), RIMS, NavaX Regulatory Products, and Sporify.  This leadership role is responsible for delivery execution, product quality, and engineering culture across geographically distributed teams in Croatia and India within a GxP-regulated life sciences environment.  Responsibilities Engineering & Delivery Leadership Own end-to-end delivery across complete product line, from planning through release, ensuring predictable execution against program milestones and customer commitments  Accountable for PI Planning cycles, sprint governance, and cross-team dependency management across distributed engineering teams  Drive technical debt reduction and SaaS upgradeability as a core engineering discipline, including architecture modernization initiatives such as database migration and continuous CI/CD automation  Establish and enforce engineering standards, definition of ready/done, and quality gates across whole product line.  Deliver the engineering workstreams of the SaaS transformation program, including multi-tenant architecture evolution, program-related customer onboarding milestones, and go-live readiness Product & Customer Accountability Partner with Product Management to maintain clear accountability boundaries between prioritization and execution, ensuring roadmap integrity and ETA credibility with customers  Provide technical leadership for customer escalations, coordinating with Support, Professional Services, and Customer Success  Represent engineering in customer-facing forums and, when needed, in steering committees and advisory boards  AI & Technology Transformation…