Doormen (4 Positions)

Job Summary CNS Group is seeking professional and courteous Doormen / Door Attendants for a luxury hotel in Zanzibar. The role is responsible for welcoming guests, assisting with arrivals and departures, and creating a strong first impression through exceptional service and professionalism. Key Responsibilities Welcome guests warmly upon arrival and departure while creating a positive and professional first impression of the hotel. Assist guests with luggage handling, transportation coordination, and directions to reception, rooms, or hotel facilities. Open vehicle and hotel entrance doors courteously while maintaining smooth guest traffic flow at the main entrance. Coordinate closely with Concierge, Front Office, Security, and Valet teams to ensure seamless guest movement and arrival experiences. Provide accurate information regarding hotel services, facilities, local attractions, and transportation options when required. Monitor cleanliness, organization, and presentation standards of the hotel entrance, driveway, and lobby access areas. Support VIP guest arrivals, group check-ins, and special events with professional hospitality service. Observe and report suspicious activities, security concerns, or operational incidents to relevant departments promptly. Assist with guest transportation arrangements including taxis, airport transfers, and luggage loading when required. Ensure guest requests and inquiries are handled professionally and escalated appropriately when necessary. Maintain professional appearance, grooming, and hospitality etiquette standards at all times. Support crowd management and guest flow during busy operational periods or events. Qualifications & Requirements Certificate or Diploma in Hospitality or related field (preferred). Minimum 1–2 years of experience in hospitality or customer service roles. Proficiency in English communication is required. Strong communication and interpersonal skills. Friendly, professional, and well-presented. Ability to stand for long hours and work flexible shifts. Customer-focused with a positive attitude. Candidates from the National College of Tourism (NCT) and other hospitality colleges or institutes are encouraged to apply. Candidates who are proficient in more than one language (multilingual) will have an added advantage. Deadline 31st May 2026