Dynamics 365 CRM Consultant

Join our team at INFINION Technologies Please Note: This position is 100% onsite. INFINION Technologies is a dynamic and innovative tech company dedicated to delivering cutting-edge solutions across various sectors. We are expanding our footprint in the African market and seeking a motivated CRM Consultant to join our team. If you are passionate about technology, love to craft unique solutions, and are ready to make an impact, we want to hear from you. About the Role The CRM Consultant will be effective in determining practical solutions for both business and technical processes. The individual should have a proven track record of delivering high-quality projects that result in high customer satisfaction. The individual will work closely with resources at all levels. A successful consultant in this position will demonstrate strong relationships with internal clients in gathering business requirements, assessing business needs, and providing and implementing creative and effective solutions that conform to emerging technology standards. The consultant should be detail-oriented, able to multi-task, extremely organized, and able to prioritize multiple demands in a very fast-paced environment. We are looking for a self-motivated individual who has a passion for helping organizations solve complex business problems leveraging technology solutions. Key Responsibilities Consult: Consulting, covering all aspects including presales and sales, product demonstrations, and implementation of primarily Dynamics 365 CRM applications. Writes specifications for customizations, data migration, and system integrations. Configure and customize the CRM system based on design specifications. Develop test plans and scripts. Conduct system and end-to-end testing of the application. Responsible for coding, unit testing, and creating supporting documentation for Dynamics 365 CRM Solutions. Collaboration : Liaise with sales and presales teams to prepare proposals, champion client presentations, and support business development and the sale of professional services when necessary. Liaise with prospects/clients to understand business requirements. Documentation : Documenting as-is and to-be within accurate and detailed scoping documents. Champion Engagement : Champion requirements gathering sessions, develop design specification documents and perform tasks such as configuration, testing, data manipulation, and documentation. Champion design review sessions with the customer to demonstrate completed work and gather adjustments and changes. Champion the Installation, setup, and configuration of Dynamics 365 CRM solutions. Champion data migration from external systems into Dynamics 365 CRM. Champion the migration from a legacy system to a newer version. Champion configurations within Dynamics 365 CE and/or Power Platform OOTB-functionality to implement business logic and automate business processes. Champion delivery of product…