Dynamics 365/Power Platform Developer

Dynamics 365 /Power Platform Developer Microsoft Dynamics 365 • Power Platform • Configuration & Development • Tier III Support Location: Remote / Contractor Site, with occasional in-person meetings or workshops as required Clearance: Must be a US Citizen, Ability to obtain a DHS clearance required; current DHS clearance preferred. Work Status : Remote A Role with Purpose and Impact Dev Technology is supporting the operations, maintenance, and continued enhancement of a mission-essential platform in an environment built primarily on Microsoft Dynamics 365, SharePoint, Microsoft 365, Power Platform Government, and Azure. In this role, you will help configure, extend, troubleshoot, and improve Dynamics 365 and Power Platform capabilities that support case and matter management, reporting, dashboards, approval processes, knowledge management, and day-to-day user needs. You will partner closely with the client development and maintenance teams as well as the inhouse Helpdesk and Government users. This role is designed for a hands-on Microsoft platform specialist who can move comfortably between configuration, development, troubleshooting, customer support, and release planning in a secure federal environment. Dynamics 365 Delivery and User Support This role blends Dynamics 365/Power Platform development with configuration and advanced user support. You will: Configure and extend Dynamics 365 Online and Power Platform capabilities to meet evolving business requirements. Develop and maintain reports, Advanced Find views, queries, dashboards, approval processes, and knowledge base/customer service portal capabilities. Configure Dynamics CRM organizations and support release management, deployment, and troubleshooting for release-ready solutions. Work directly with the client’s Tasking System users to provide technical assistance , configuration support, training, and solutions that may not require a formal release. Partner with development and maintenance teams to identify recurring needs, inform future release features, and translate user issues into practical configuration or development changes. Apply a user-first approach and sound UI/UX practices when developing or modifying user-facing capabilities, with a focus on usability, consistency, and user adoption. You will remain close to both the platform and its users—troubleshooting issues, validating changes, supporting testing, maintaining documentation, and helping ensure Dynamics 365 capabilities remain secure, supportable, and aligned with the agency standards. Who Thrives Here People who thrive in this role bring strong Microsoft-platform expertise and a practical, customer-focused approach to delivery. They: Enjoy solving business problems through a mix of configuration and code rather than defaulting to custom development. Can explain Dynamics 365 and Power Platform capabilities clearly to technical and non-technical users. Are…