E-Commerce Manager

Pay: $120,000.00 - $145,000.00 per year Job description: Company Overview Merola Tile Distributors of America is a national leader in the tile distribution industry—importing, curating, and delivering exceptional, emotionally inspiring tiles from around the world. With a deep commitment to quality, craftsmanship, and style, Merola serves the diverse flooring and surface needs of customers across the U.S. and Canada. What began as a family dream has grown into a vibrant, globally connected enterprise. Today, Merola proudly serves over 20,000 customers , partners with 650 distributors , and employs more than 130 dedicated team members who distribute an extensive range of products through independently owned tile showrooms and major e-commerce retailers. Through its three trusted brands— Merola Tile , SomerTile , and Pan American Ceramics —the company continues to bring inspired design directly into homes, offering a wide array of styles, textures, and patterns that redefine modern spaces. At every level, Merola values its people . Collaboration, creativity, and innovation drive the company’s culture, where curiosity is encouraged, ideas are celebrated, and courtesy defines every interaction. Job Summary We are seeking an energetic and detail-oriented Digital Commerce Manager who is responsible for leading and optimizing the Digital Commerce function across retail and marketplace partners. This role develops and improves the processes, workflows, performance measures, and team capabilities needed to increase digital commerce performance, improve product discoverability and digital shelf execution, and ensure consistent execution across digital partners. The manager works cross-functionally to align digital commerce processes and resources with business objectives while developing the team and driving accountability for measurable results. Duties Lead and optimize Digital Commerce operations to achieve department goals related to online transactions, discoverability, digital shelf quality, retailer execution, and performance. Design, refine, and standardize Digital Commerce processes, workflows, operating practices, and performance measures to improve efficiency, consistency, scalability, and accountability. Manage and develop Digital Commerce team members by establishing clear expectations, delegating responsibilities, evaluating performance, coaching employees, and strengthening team capability. Develop and implement functional plans and priorities to increase online sample and product transactions across digital partners. Optimize product discoverability and organic search visibility across retailer websites, Google, and emerging AI-assisted search. Manage and improve digital shelf and retailer portal processes, including product content, assets, product launches, listing quality, and retailer requirements. Evaluate performance metrics and trends through KPIs and dashboards and use data-driven insights to…