Ecomm Customer Supply Chain Associate

Relocation Assistance Offered Within Country Job Number #176077 - Mumbai, Maharashtra, India Who We Are Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name! Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all. Job Summary:  The incumbent has to facilitate the Ecom team CS&L delivers on service levels to the customers of the company, with least lead time and lowest cost. He/She should be driving Master data governance and service levels for Ecom by continuously engaging with multiple stakeholders like Customer counterparts, KAMs, CSMs and CP warehouse personnel.  Responsibilities:  Master Data Maintenance at customer’s end/ our SAP system Customer MDM Files SPI Tracker Stock Report by Batch Details NPI Management : Listing and Stock requirement / Planning Fill Rate Analysis & Insights Daily Analysis of stock out items Weekly/Monthly Fill Rate reconciliation as per the customer need  Loss parameter monthly trends Proactive communication to customers on potential availability gaps Returns Analysis Root Cause Analysis Customer communication and Liaison Ad Hoc CWeekly Customer Meetings Weekly Fill rate reconciliation discussion Operational cusstomer Requirements Data / Reports Event PO Billing Tracker Miscellaneous Appointment Issues Unloading Challenges ASN / EDI Issues ASN Failure in Reliance EDI generation issue - Incorrect quantity conversion PO not reflecting in SAP IDOC failure flagging and RCA Basic Requirement :    Strong technology background and knowledgeable about current trends, innovations and best practices  Process-orientation and structured, organized thinking  Excellent analytical ability and Solution Based Mindset Appropriate skill set for partnership and collaboration  Required Qualifications: Bachelors with a minimum of 2-3 years of work experience  Preferred Qualifications:   Customer Relationship experience / Stakeholder Management SAP experience Microsoft Office or Google Suites  Experience with visualization tools such as Tableau, DOMO, etc #CPIL Our Commitment to Inclusion Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives  to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is…