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EDI Support Staff

iSupport Worldwide · Remote · Pasig City, National Capital Region, Philippines · Remote

Posted Sep 25, 2026

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Job Description: Handle daily EDI transaction tasks and keep things moving Spot and troubleshoot EDI errors/failures as they come up Work directly with trading partners to keep data flowing smoothly Help with basic setup and configuration of EDI processes Team up with SPS Commerce support, our EDI application, and ERP system to dig into and resolve EDI issues Contribute to documentation and keep internal teams informed Take on additional support tasks as needed Requirements What we're looking for: 3-5 years of experience Experienced with 3PL (Third-Party Logistics) Integration - 940 warehouse shipping order & 945 warehouse shipping advice Some hands-on EDI experience (850s, 855s, 856s, 810s, etc.) is a big plus Comfortable with EDI platforms (SPS Commerce experience preferred) and ERP systems Solid communicator, both with both trading partners and internal teams Organized and detail-oriented when it comes to documentation Able to work US time zone hours