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Education & Retail Coordinator - Travel Retail

Charlotte Tilbury · London, England, United Kingdom · On-site

Posted Sep 2, 2026

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About Charlotte Tilbury Beauty Founded in 2013 by world‑renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission: to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy‑to‑use, easy‑to‑choose, easy‑to‑gift icons, we’ve become one of the most talked‑about beauty brands on the planet - and the magic is only growing. Today, we’re a global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day. Across the world, our Retail Teams and Magic Offices work hand‑in‑hand to shape the Charlotte Tilbury experience - from the glamour of London and the style capitals of Europe, to the energy of the Americas, the vibrant beauty hubs of the Middle East and the fast‑growing innovation centres across APAC. Every region brings its own sparkle, culture and community, creating the unmistakable magic of Team Tilbury. We’re bold. We’re disruptive. We’re powered by creativity, innovation and industry‑leading tech. And as we continue to break records across countries, channels and categories, we’re looking for extraordinary talent to join us. About the role Coordinate effective planning, delivery, and measurement of all educational activity and content across the Travel Retail region and retailers. Supporting the Education and Sales functions. As a Education & Retail Coordinator you will Support the Creation and Deployment of Educational Content Taking direction from the Head of Education and leveraging the assets available from the Global Education team, create a suite of physical and digital training content for Team Tilbury, covering NPD launches, Start of a Dream follow-up, artistry development, L&D and more by utilising our in-house Learning Management System and authoring tools. Plan and deliver the training material required for all NPD launches in time for regional training sessions. Working closely with multiple stakeholders, share and borrow best practice on content modification and delivery. Manage the training content and creation required for all field communication, including Start of a Dream, Seasonal Schools, Conferences, pathway development, all branded training material, and any other ad hoc requirements. Attention to detail in updating/proofreading existing & new training materials. Create annual/biannual departmental hero videos. Managing the project from initial brief to execution. Education lead on the internal communications channel featuring department updates and scheduled events. Manage and Monitor the Scheduling and Effectiveness of Training Activity Working closely with Retail, Commercial, Pro, Marketing and Retail Operations teams, to manage the Retail calendars. Covering all training activity in the region including: the Start of a dream induction programme, all NPD launch…