Engineer - Failure Analysis

Failure Analysis Engineer Description The Failure Analysis Engineer uses procedures and instructions to initiate the analysis process when product failure occurs. Investigations are researched for root causes with analysis documented, recorded, and communicated internally and with the client company. Responsible for first level failure analysis on Customer returned Server/Workstation computers. Data Analysis/Communication/Issue Resolution Prevention Have appropriate knowledge with the various systems, tools, and procedures used in failure analysis. Be proficient in many applications used for database management and reporting. Visual mechanical inspection (VMI) of Computer Systems, computer components (Power Supply, DIMM, CPU, NIC, SSD, Motherboards, etc.) and/or subcomponents Follows procedures and diagrams in performing engineering change orders, as required Completes component level trouble shooting (capacitor, resistors, fuse, IC, diode, etc.) and failure analysis Tests, troubleshoots and repairs complex system failures, as required Assembly & disassembly of units, computer components and subcomponents Skilled in communication, problem solving, and applying experience and expertise. Complete sample analysis for equipment and process qualifications. Identify optimum analytical approaches critical to problems. Conduct innovative use of new analytical tools, equipment and methodologies. Develop records and perform various failure analysis on systems and components to identity root cause. Develop formal failure analysis data reporting and present internally and to client. Requires communication with Asia team in emails and conference calls. Work inside customer lab. Other duties as assigned. Team Leadership Responsible for maintaining a positive work environment while supporting the company's culture. Responsible for fostering a healthy and safe work environment, focusing on the well-being of all associates. Maintains and strengthens internal, external customer, and supplier relationships. Communicates and works well with all business partners. Ensures inventory management and merchandise allocation flows product through the warehouse in the most cost efficient and productive manner. Qualifications Education and/or Experience Bachelor's degree in Electronics, Mechanical/Electrical Engineering, Computer/Server repair or another related field. Will accept associate's degree with experience in product engineering. 0-2 years' experience in FA role or 4 plus years in electronics quality inspection role Comprehensive computer knowledge is essential. Ability to use electronic test equipment (oscilloscopes & multi-meters, etc.) Remain current developments in field(s) of expertise, regulatory requirements, and a comprehensive knowledge of the Clients products, markets, and objectives as well as industry trends. Must be able to speak English. Able to speak Mandarin Chinese is a plus. Essential Skills: …