Engineering Manager

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is a tech company with a human story to tell. We're here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We're revolutionaries – so for us changing the way the world works is all in a day's work. The Forms team builds one of the most widely used features in the Smartsheet ecosystem — the experiences that let our customers easily manage and collect intake from their own customers and internal teams. We're a vibrant team with engineers at every level — from early-career to senior — and we're responsible for making it simple and reliable for anyone to gather structured information at scale. We're deepening our investment in operational excellence and exploring how AI can make intake smarter, and we're looking for an Engineering Manager to help lead the team through this next chapter. You will lead and grow a team of engineers spanning all experience levels, coaching them to deliver high-quality, highly available backend systems on time and with lasting technical health. You'll bring strong technical judgment in backend development, architecture, and design to guide the team's decisions, own the roadmap creation and execution for the Forms team, partner closely with Product and cross-functional stakeholders, and help raise the bar on operational excellence for a feature that's critical to the Smartsheet experience. You Will: Lead, coach, and grow a team of engineers across all experience levels, building a culture of technical excellence, ownership, and continuous improvement Own roadmap creation and prioritization for the Forms team in partnership with Product and Design, translating customer and business needs into a clear, sequenced plan Drive successful, predictable delivery of projects — from scoping through launch — balancing quality, speed, and technical debt Provide hands-on technical guidance on backend architecture and design, helping the team make sound long-term decisions for a high-scale, highly used system Champion operational excellence, raising the bar on system reliability, availability, and performance, and leading the team's response to incidents and post-incident learning Build and evolve team structure, process, and ways of working (e.g., planning cadence, on-call, sprint/Scrumban process) to match team growth and delivery needs Partner with engineering and product leadership to explore and shape opportunities to bring AI-powered capabilities to the forms and intake…