Enterprise Account Manager - Northeast

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time. Must reside w/ in Territory -  PA, NJ, up through NY and New England. The Enterprise Account Manager (EAM) is responsible for managing service, support, account expansion, account management and ongoing relationship development in conjunction with our Enterprise Solutions Executives for Ambry’s existing institutional client base.   The EAM will complement the needs of multiple departments, share ideas, optimize solutions and programs for institutional clients.  The Enterprise Account Manager works closely with clients, commercial sales and implementation to optimize client success with the CARE product in addition to service and support for other current and future Ambry products.    Collaboration within Ambry’s Sales team is essential for success within this role.  Collaborating peers include but are not limited to Account Executives, Area Sales Directors, Field Implementation Managers, Technical Implementation Managers, IT, Software Development, Enterprise Solutions Executives, Enterprise Sales Directors, Marketing and Genetic Science Liaisons. Duties and Responsibilities:  Manage, monitor and execute account management within existing institutional client accounts, to drive sustainable and reproducible growth and revenue (User Engagement and Adoption, Workflow Revisions, Integration Build Out, Training, Operational and Clinical Efficiencies, etc.) Collaborate with institutional clients on VOC for IT and Software Development of CARE solution Collaborate with marketing on establishing KOL’s, Clinical Research, Testimonials and Marketing Outreach Ensure clients have a strong, layered (multiple levels of Ambry engaging the customer where appropriate), and trouble-free experience with Ambry products and services In partnership with the ESE and/or AE, ensure customers are aware of relevant product updates and new products/services Collaborate with ESE, AE and ASD to establish CARE Steering Committee, within institutional clients to set up and develop monthly and quarterly client business reviews along with the ESE and/or AE Responsible for driving growth within institutional clients for revenue, sites and compliance to generate sustainable and reproducible results Establish and oversee the customer's continued adoption, training, and development of best practices to continually drive incremental value and return on the customer's investment Ensure the successful delivery of a detailed and complex sales offering while tracking and measuring the value the solution brings to the…