Entry Level Content Author (3 month contract)
Inspired Thinking Group (ITG) · Birmingham, England, United Kingdom · On-site
Posted Oct 9, 2026
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We’re looking for a detail-oriented CMS Content and Data Author who thrives in high-volume digital environments and can balance speed with accuracy. You’ll play a key role in delivering product data changes alongside engaging web and app experiences, ensuring content is published efficiently, consistently and to a high standard across multiple digital touchpoints. Key Responsibilities:
Manage and publish digital content across web and app platforms within fast-paced trading and campaign cycles
Build, edit and maintain promotional, product and campaign pages within the CMS
Translate high volumes of product and promotional information into accurate, compliant and publish-ready digital content
Validate content and product data including pricing, product descriptions, imagery, metadata and promotional messaging
Ensure all content is quality checked, approved and delivered within agreed deadlines and SLAs
Support homepage, landing page and feature content updates aligned to campaign and trading activity
Maintain content governance standards, templates and publishing best practices
Identify opportunities to improve publishing workflows, efficiency and accuracy
Support previewing, scheduling and go-live activities across multiple digital channels
Assist with troubleshooting content or publishing issues during live delivery periods
Work within structured planning cycles while remaining adaptable to changing priorities and peak delivery periods
Requirements:
Previous experience working within a CMS Author, Content Editor or Digital Content Executive role
Experience using enterprise CMS platform Contentful is a must
Experience publishing content across websites and/or mobile apps at scale
Strong attention to detail with a focus on accuracy, consistency and quality control
Comfortable handling large volumes of product, promotional or campaign-related content
Understanding of digital content workflows, approvals and QA processes
Experience working within fast-paced delivery environments with fixed deadlines
Strong organisational and prioritisation skills
Ability to work collaboratively with cross-functional teams including marketing, UX, QA, development and strategy
Familiarity with structured content models, templates and reusable components
Understanding of digital customer journeys and content best practice
Awareness of SEO, accessibility and digital compliance best practices would be advantageous
Comfortable working with spreadsheets, product data and asset management systems
Benefits
Perks at ITG — alongside a competitive salary, here's what you can look forward to:
Time off that works for you — 25 days' holiday + bank holidays, a paid Wellbeing Day, flexible bank holidays to honour cultural or religious observances, and the option to buy or carry over up to 5 extra days.
Flexibility & lifestyle — Smart Working with up to 40% from home, and after 12 months, the option to work from abroad for up to 90 days a year.
Family…