ERP Program Officer

Who are we? Frencken Group Limited (FGL) is a Global Integrated Technology Solutions Company focusing on the Aerospace, Analytical, Automotive, Healthcare, Industrial, Industrial Automation, Life sciences and Semiconductor segments. Offering global integrated design, prototyping, NPI, manufacturing and supply chain solutions. Frencken’s success is attributed to its technology, operations excellence and employees, and the quality of its leadership. THE POSITION The ERP Program Officer is a key member of the ERP Programme team and works closely with the ERP Program Manager to support ERP implementation, business readiness, process standardization, governance, and continuous improvement initiatives across the Group's business units. The role is intended as a permanent position that supports both ERP implementation activities and the ongoing governance, adoption, and continuous improvement of ERP solutions across the group. Reporting to the ERP Program Manager, the ERP Program Officer partners closely with business process owners, data owners, site leadership, IT, and implementation partners to support ERP implementation, business readiness, deployment, and post-go-live governance. The role also contributes to master data governance, process standardization, continuous improvement, and future ERP rollouts across the Group. KEY RESPONSIBILITIES Phase 1 – ERP Implementation (Pre Go-Live) Support the ERP Program Manager in delivering ERP implementation activities across business functions and business units. Partner with business process owners, data owners and implementation consultants to support successful delivery of ERP implementation objectives. Support business readiness, data migration, user acceptance testing, training and cutover preparation. Support the ERP Program Manager in managing project risks, issue resolution, business readiness and delivery of implementation objectives. Partner with business stakeholders, IT teams and implementation consultants to drive alignment and support successful ERP deployment. Phase 2 – ERP Governance & Continuous Improvement (Post Go-Live) Serve as a key member of the ERP governance and support team, working with business users and stakeholders to sustain ERP effectiveness, user adoption, and process compliance following go-live. Support ERP governance and ensure consistent application of standard business processes across business units. Partner with business process owners and data owners to maintain master data quality and governance. Support ERP enhancement requests, change management and continuous improvement initiatives. Monitor ERP adoption, process compliance and governance KPIs. Support future ERP rollouts and template deployment across additional business units. EDUCATION & EXPERIENCE REQUIRED Bachelor's Degree in Business Administration, Information Systems, Engineering, Supply Chain, Operations Management, or related discipline. Minimum 3 years of experience…