Estates Manager (Building Manager)

Building / Estates Manager Location: Limelight, Elstree Way | Borehamwood | WD6 1JH (fully site based) Key Asset information: Grade A office scheme comprised of three interconnected buildings with an underground car park in a prime location within Borehamwood. On site café, Gym, Business lounge, shower facilities. Hours: Full-time, Monday to Friday - On-site, 5 days per week The Role: We’re looking for a proactive and hands-on Building Manager to take ownership across three interconnected buildings and an underground car park at our Borehamwood site (Limelight). You’ll be the visible face of the site, building strong relationships with corporate tenants and creating initiatives and events that bring occupiers together. This isn’t a reactive role. We want someone who spots issues and opportunities early, takes ownership and sees things through , from maintenance and contractor performance to building presentation and tenant concerns. Above all, this role is about exceptional customer service, initiative and operational control , ensuring tenants enjoy a high-quality, well-managed environment every day. Main duties: Act as the visible on-site representative for the building, ensuring tenants, visitors and stakeholders receive a professional and responsive service. Maintain high standards of building presentation, cleanliness, safety and the overall environment across occupied and communal areas. Respond promptly and professionally to tenant queries, issues and requests, ensuring matters are recorded, progressed and followed through. Build strong working relationships with tenants, occupiers, contractors, Property Management and Facilities Management colleagues. Conduct regular building inspections, identifying defects, presentation issues, compliance concerns and operational risks. Ensure maintenance, cleaning, compliance and building issues are escalated appropriately and tracked through to resolution. Coordinate contractor attendance on site, ensuring access arrangements, permits and site procedures are followed. Support planned and reactive maintenance activities, including coordinating access, communication and completion records. Monitor key building systems and escalate faults relating to CCTV, alarms, access control, fire systems and other site infrastructure. Support health, safety and compliance activities, including inspections, records, corrective actions and risk escalation. Maintain accurate site records, inspection reports, communication logs, meter readings and contractor records. Complete reporting requirements accurately and within agreed timescales. Support tenant move-ins, move-outs and occupier changes, ensuring activities are coordinated and completed efficiently. Support projects, procurement activities and site works, including contractor coordination and maintaining accurate records. Communicate clearly with tenants and internal stakeholders regarding works, disruption, access requirements,…