Community Manager - Tradition at 777

Job Description The primary role of the Community Manager is to oversee all phases of the property’s daily operations and management. The Community Manager will be responsible for leasing goals, revenue management, fiscal planning, resident and community relations. The Community Manager should possess a polished, professional stature, lead the team by example, and comply with Landmark Properties policies and procedures. Reports to: Regional Director Direct Reports : On-Site Management Team Responsibilities: The duties listed below are an outline of the Community Manager’s responsibilities and should not be considered an all-inclusive list. As the needs of the community change, these duties may be modified as needed. Leasing & Marketing In conjunction with the Associate Community Manager, prepare marketing plans and develop new strategies and programs designed to meet occupancy goals Prepare weekly status reports as well as recommendations for changes to pricing or leasing specials Effectively maintain product knowledge of community and competitive communities through consistent evaluation of market conditions and trends Ensure timely follow up activities take place for all prospective residents Review and countersign all resident Housing Contracts General Administration Ensure confidentiality of client, resident, and company information Organize all staff meetings and any special or emergency meetings Understand and adhere to Fair Housing laws Maintain a clean and professional work environment Assist in corporate projects as requested Evaluate computer/technology needs of the site and ensure that all staff members abide by the company’s technology policy Financial Management Lead the development of the annual budget and business plan for the property Oversee account receivable process and property delinquency, intervening as needed to minimize delinquency Oversee the accounts payable process Make purchases for the property and monitor all expenses Prepare monthly variance reports and month end reporting package in a timely manner Project quarterly income and expenses Personnel Manage staff including hiring, providing ongoing training, mentoring, and employee development Report on bi-weekly payroll, timesheet submission, and employee records Prepare annual staff performance reviews Customer Service Understand the needs and expectations of residents, prospective residents, clients, and vendors and exceed their expectations Maintain active and effective communication with residents, parents, and university personnel Distribute monthly newsletter and resident communications Develop and maintain a positive sense of community for both residents and associates and encourage participation in events and activities Assist in mediation and resolution of resident conflicts by encouraging the respect for and appreciation of individual differences Develop and maintain resident retention programs Facilities Implement…