Executive Administrator (Operations Manager)

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group , we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. Role: Executive Administrator (Operations Manager) Location: Manila, Philippines About the role: We are seeking a proactive, highly organised Executive Administrator / Operations Manager to join our agency. This role sits at the intersection of data, finance, resource planning and studio logistics: you will own mandatory management information reporting and project data, ensure completed work is uploaded to client systems (DCH and other client-specific repositories), manage billing and supplier payments, mobilise logistical support for the studio and project teams (workspace, visas, travel, team events) and manage day-to-day resource coordination. You will work closely with the Studio Leads, Account Management, Finance, and Recruitment to keep operations running smoothly and to protect project profitability. What you will be doing: Data & reporting Own creation of mandatory reports ensuring accuracy, timeliness and version control. Maintain the monthly time/credit-tracking system with Clients, reconcile credits and escalate discrepancies. Aggregate and validate data from timesheets, project trackers and QBR inputs; consolidate into executive-ready reports and dashboards. Build and maintain standard templates, trackers and dashboards to automate and speed reporting. Respond to ad-hoc data requests Resource management & recruitment coordination Maintain resource plans and capacity trackers Coordinate schedules with Recruitment (interview/offer timelines, start dates, contractor lead times) and provide timely headcount/forecast data to support hiring. Manage onboarding logistics for new hires and contractors Ensure timesheet compliance Ensure team and freelance contracts are in place Client deliverables uploads Upload completed work and deliverables to Client platform and other client content systems according to client naming conventions, metadata and QA requirements. Coordinate any client-specific upload workflows and ensure handover notes/documentation are completed. Billing & supplier payments Prepare and submit client invoices and supporting documentation; ensure invoices are aligned with POs and project records. Track missing or late client POs and work with Account teams to secure approval to bill. Process…