Executive - Client Servicing

Executive - Client Servicing Experience: 0–2 years| Function: Client Servicing / Account Management | Location: Gurugram About the Role We're looking for a Client Servicing Executive to support account delivery - helping keep trackers, timelines and communication tight across one or more client accounts. This is a strong entry point into agency account management: you'll work closely with a Manager/AM, get hands-on exposure across every digital discipline, and build the foundation to run accounts independently. What You'll Do Support day-to-day account coordination and client communication under guidance from the account lead Maintain trackers, timelines and TATs, and chase internal teams to keep deliverables on schedule Help translate client requirements into briefs for SEO, Content, Paid Media, Social and Creative teams Assist in preparing status updates, reports and client-ready presentations Do a first-pass QC on deliverables before they go to seniors for review Track and log client feedback, and follow up until items are closed Compile performance data and help spot early gaps or opportunities Join client calls to take notes, track action items, and build client-facing confidence over time What You Bring 0–2 years of experience in client servicing, account management, or digital marketing (internships count) A working interest in SEO, Paid Media, Social, Content and Creative - you don't need to be an expert yet, but you should be curious Strong written and verbal communication High ownership and organisational skills - you follow through without being chased Comfort with Excel/Sheets and basic reporting Ability to manage multiple small tasks in a fast-paced environment Good to Have Prior agency internship or full-time exposure Familiarity with GA4, Search Console or Looker Studio Exposure to enterprise or multi-stakeholder client environments Curiosity about AEO/GEO and AI-driven search What Success Looks Like Trackers and timelines are consistently up to date, with no dropped balls Client-facing outputs are accurate and client-ready before they're reviewed You're building toward owning client conversations independently Seniors trust you with more responsibility over time