Eyewear Manager

Our Eyewear Manager is in‐charge of ensuring the highest level of customer experience and maintaining the operations and visual presentation of 2 to 3 malls. This role is also responsible for overseeing and conducting customer transactions through the Point of Sale system, developing and training staff, customer service, maintaining a current and correct inventory and ensuring that financial objectives are met and that all aspects of the store are running smoothly at all times. DUTIES AND RESPONSIBILITIES: Meet financial objectives  Ensures that the store meets its financial objectives. This includes upselling lens upgrade, increasing basket size and more. Customer Service  Assists customers by addressing their questions, concerns, and comments. This can include helping customers to find specific items, sorting out complex refunds, resolving complaints, and more. Inventory Management  Maintains the store’s inventory by ensuring that deliveries are made on time, inventory counts are Cashiering  Process all transactions accurately and efficiently in accordance with established policies and procedures accurate and always remaining adequately stocked without unnecessary waste. People Management  Oversee all the professional activities of the store’s sales representatives. This can involve advising staff, providing regular performance reviews, training new staff members, and scheduling shifts. Store Maintenance  Maintains the sales floor by setting up new displays, ensuring that the store is clean and orderly and making sure shelves are stocked. QUALIFICATIONS : Bachelor’s degree/Extensive experience Has 2+ years of experience in retail operations Knowledge of retail management best practices Excellent communication and presentation skills Strong analytical skills with a goal‐oriented attitude Financial acumen Customer management skills Location: SM Tuguegarao Alabang Town Center & Festival Mall SM Sucat & SM Southmall SM Manila & SM San Lazaro SM Bacolod & SM Roxas Robinsons Ermita & Lucky Chinatown SM Cebu About Us 👋 If something is that good, it should be enjoyed by many. That’s something Sunnies Studios has always believed in. The team has dedicated itself to the pursuit of offering remarkable products without the luxury mark-up. ​​​​​​​ Sunnies Studios, which was started in 2013, has since expanded to sell prescription eyeglasses and has launched Sunnies Face and Sunnies Café in the beauty and food industries. Sunnies Studios operates all over the country and Asia, with over 100 locations to date. Our Vision 🔭 To see the world through the lens of equality and enjoyment and leave it more eye catching than we found it. Our Mission ✨ Create beauty in everyday things, for everyone. Our Values 💗 We are creative. 🎨 We value an open and creative mindset – one that welcomes new ways of thinking, drives innovation, and turns imagination into reality. We are customer focused . 💝 We are…