Facilities Manager
servicestream · VIC - Melbourne - 655 Collins St · Australia · On-site
Posted Oct 2, 2026
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Primary Location
VIC - Melbourne - 655 Collins St
Job Description Summary
At Service Stream, we're committed to keeping our people connected, supported, and safe. We're looking for an experienced Workplace Manager to lead the delivery of workplace and facilities services across our national property portfolio. Reporting to the General Manager Business Services, you'll play a key role in ensuring our workplaces are safe, efficient, compliant, and fit for purpose while driving continuous improvement and exceptional service delivery. Managing a national portfolio of approximately 50 sites, the majority of which are industrial properties, this role is responsible for the day-to-day delivery of workplace and facilities services across the Group's property portfolio. This includes the development, implementation, and maintenance of workplace services strategies that support the Group's strategic and operational objectives.
About the Role
Location : Collins Street, Melbourne (with national oversight and occasional travel)
Work type : Full time permanent
About the role
This is a hands-on leadership position responsible for the day-to-day management of workplace and facilities operations across a diverse national portfolio. You'll lead a small team and work closely with internal stakeholders, landlords, contractors, and service providers to ensure our workplaces support operational excellence across the business.
You will be accountable for driving efficiencies, managing risk, controlling costs, and delivering high-quality workplace experiences for our employees and visitors.
Manage the day-to-day operation and performance of Service Stream's national property portfolio.
Develop and maintain facilities maintenance schedules and preventative maintenance programs.
Support and optimise workplace and facilities operations across a national portfolio of predominantly industrial properties.
Coordinate workplace maintenance, service requests, and contractor response activities.
Manage relationships with landlords, contractors, and service providers to ensure high service standards and value for money.
Oversee workplace health and safety compliance across all facilities.
Lead and develop a team of Workplace/Facilities Coordinators.
Manage facilities budgets, operational expenditure (OPEX), supplier approvals, and property-related financial reporting, ensuring effective P&L management and cost control across the portfolio.
Plan and deliver property projects including site mobilisations, relocations, fit-outs, workplace upgrades, and capital expenditure (CAPEX) initiatives, ensuring projects are delivered on time and within budget.
Drive continuous improvement initiatives, process optimisation, and cost-saving opportunities.
Ensure compliance with company policies, statutory obligations, and sustainability objectives.
About you
At least 5 years' experience in property, workplace, or facilities management.
Strong experience…