Story Land - Food & Beverage Supervisor (International)

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with over 40 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating® . Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality. As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.  The Food & Beverage (F&B) Supervisor is responsible for managing operations of one or more F&B locations throughout Story Land. The day-to-day responsibilities of this role include overseeing assigned F&B host, food safety and sanitation, guest service, food preparation, monitoring financial transactions, and quality controls. This position also participates in the recruitment, scheduling, timekeeping, reporting and training activities for the F&B department, to ensure a smooth and safe daily operation. We are currently looking for a:   Story Land - Food & Beverage Supervisor (International) Roles & Responsibilities:   Supervisory Duties:   Supervise the daily operations of the   F&B   team and any other assigned departments   Lead by example, attitude, and as a representation of  Story Land ’s   core values   Act as an approachable mentor and coach to all assigned team members   Become   knowledgeable of   performing the essential duties of all   assigned F&B   positions and backfill these   positions when needed   Participate in   all aspects of supervision of assigned employees, including   hiring,   orientation , training, performance coaching, and discipline.   Ensure that all required meal and other breaks are being given in accordance with  New Hampshire   law   Assist with team scheduling and timekeeping activities   Departmental Duties:   Welcome   all   guests with a smile and positive attitude!   Performs o pening and closing procedures of assigned unit(s) including food preparation and cleanup.    Practices, teaches and enforces proper food safety guidelines adhering to company policy and   state/ local Health Department requirements.    Maintains all alcohol safety practices when applicable.     Maintains compliance with company and industry best practices, policies, and procedures to create a safe environment for colleagues and guests.   Handle s and resolves   escalated guest concerns and criticisms with a positive attitude to deescalate.   Oversees quality controls and production of food items.   …