Fast Track Case Manager
eml · Sydney, New South Wales · United Kingdom · Hybrid
Posted Oct 6, 2026
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Why Join EML?
An Award-Winning Celebratory Culture That Recognises You
EML is known for its strong culture of appreciation, connection and celebration. Our people benefit from a powerful Reward & Recognition program, with more than 30,000 recognition moments shared in a single year, making our people feel valued and supported.
Flexibility That Supports Your Life
After your probation (subject to performance), you have the flexibility to work from home along with the choice between:
Monthly rostered days off , or
A 9-day fortnight
giving you more control over your time and work life balance.
Grow With a Specialist Organisation
Because personal injury is the only thing we do, EML offers one of the most stable and future‑focused careers in the industry. Our deep expertise, purpose‑driven work and development pathways help you build a long‑term career in a field where your skills will always be in demand. EML’s investment in AI-powered technology is designed to reduce admin, giving you more time to focus on making a real difference in people’s lives.
Make a real difference in people's lives with EML
As part of our diverse team based in Sydney , you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.
The purpose of this role is to pro-actively finalise workers compensation claims and manage a portfolio of non-significant workers compensation claims in accordance with EML’s guidelines, policies and procedures.
This will be a full time, permanent position based in the Sydney office with flexibility to work from home up to 3 days per week.
YOUR RESPONSIBILITIES
Reviewing and analysing each claim in your portfolio and making appropriate claims management decisions in accordance with EML policies, procedures and compliance requirements
Developing, monitoring and updating Claims Management Plans (CMPs) to achieve positive Return To Work (RTW) goals
Forecasting, developing and implementing strategies to overcome potential barriers in order to ensure a timely and durable RTW for the injured worker
Developing a working understanding of the relevant legislation or policy
ABOUT YOU
Proficient in Microsoft Office applications including Word, Excel and Outlook
Ability to accurately use multiple software in a high volume and fast paced environment
Effectively manage your time in order to achieve deadlines within required timeframes
Strong attention to detail and a sense of urgency
Why You’ll Love Being Part of EML
You’ll enjoy a range of benefits designed to support your wellbeing, growth and success:
Hybrid work options for better balance.
Fitness Passport providing heavily discounted access to your local gyms, pools and fitness facilities.
Discounts at 350+ retailers via RewardsHub plus discounts with corporate banking, super and private health insurance partners.
Corporate wellbeing program , including gym and health…