FBS Customer Care & Presales Representative

Looking to build a career in customer service? Join one of the largest insurance providers in the U.S. and become part of a growing team. We're seeking motivated bilingual professionals who can engage customers, qualify leads, and help drive business growth. Job Functions Contact and qualify prospective customers Support inbound sales activities Transfer qualified opportunities to licensed specialists Provide exceptional customer service on every interaction Work across multiple systems while meeting productivity goals Requirements Advanced English and Spanish skills At least 1 year of customer service, sales, or call center experience Strong interpersonal and relationship-building skills Goal-oriented and sales-minded approach Ability to thrive in a fast-paced environment High School diploma Preferred: Experience providing customer support or sales support within a high-volume, complex environment Experience in outbound calling or lead qualification Experience in insurance or related field Benefits Competitive compensation and benefits package: 1. Competitive salary and performance-based bonus 2. Comprehensive benefits package: Grocery vouchers, restaurant vouchers, SGMM, etc. 3. Dynamic and inclusive work culture within a globally renowned group 4. Private Health Insurance 5. Paid Time Off 6. Training & Development Note: Benefits differ based on employee level. Take the next step in your career and apply now!