FBS - Learning Measurement & Analytics Lead

Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world. About the Role We are seeking a strategic and data-driven Learning Measurement & Analytics Lead to establish and execute the organization’s learning measurement strategy. This role is responsible for ensuring learning and development programs are evaluated based on measurable business outcomes, enabling data-driven decision-making and demonstrating the value of learning investments across the organization. As a trusted advisor and subject matter expert, you will partner with Learning & Development leaders, business stakeholders, and executive teams to design evaluation methodologies, conduct advanced analyses, and translate complex findings into actionable business insights. This role focuses on measuring behavior change, business impact, and return on investment (ROI), moving beyond traditional learning metrics to demonstrate organizational value. The ideal candidate combines expertise in learning analytics, organizational research, and statistical analysis with the ability to influence stakeholders and communicate insights in a compelling, business-focused manner. What You’ll Do Develop and lead the organization's learning measurement and analytics strategy, ensuring alignment with business objectives and performance outcomes Define and maintain standards for evaluating learning programs, including data collection methods, measurement frameworks, and reporting requirements Ensure learning measurement, evaluation, and analytics practices comply with organizational policies, governance standards, regulatory requirements, and applicable data privacy guidelines Conduct regular compliance and quality checks on measurement methodologies, data collection, reporting processes, and learning analytics outputs, identifying discrepancies or risks and recommending corrective actions Design and implement scalable evaluation methodologies to measure behavior change, business impact, and learning effectiveness using frameworks such as Kirkpatrick Levels 3 and 4 and Phillips ROI Build and manage learning analytics infrastructure and measurement platforms using tools such as Performativ, Qualtrics, or similar solutions Integrate learning data with operational, talent, and business performance metrics to provide a comprehensive view of learning effectiveness Conduct ROI analyses and advanced evaluation studies to assess the value and impact of learning initiatives Design and execute structured evaluations, pilot programs, controlled experiments, and outcome studies…