FBS Scrum Master II

The Business Insurance IT Agile Delivery team is responsible for enabling efficient, iterative delivery of technology solutions that support core business insurance operations. The team collaborates with product owners, developers, and stakeholders to: Deliver high-quality software increments through Agile practices. Ensure alignment with business priorities and compliance requirements. Foster continuous improvement and innovation across systems and processes. Support Commercial Insurance operations and P&C systems through scalable, customer-focused solutions. Job Summary: Consistently demonstrates intermediate qualities of a servant leader and enables teams to deliver via effective Lean-Agile practices. Coordinates with internal and external teams to resolve dependencies, identify and eliminate impediments, and facilitate flow. Places focus on continually improving team dynamics and performance while assisting the team in managing interpersonal conflicts, challenges, and exploit opportunities for team growth. Provides ongoing coaching and of Lean-Agile Principles and ensure teams maintain a Lean-Agile Mindset. Essential Job Functions: Acts as a servant leader for multiple teams and their stakeholders. Aids the team and Product Owner in efforts to manage and sequence the backlog. Leads moderately complex teams with work involving routine external team impact or dependencies and may have multiple system integration points. Eliminates impediments and resolves issues with occasional support from Release Train Engineer or other resources. Resolves and manages dependencies with occasional guidance from Release Train Engineer or other resources. Assists in building a high-performing team and foster relentless improvement at the Team level while improving team performance in areas of quality, predictability, flow and velocity. Identifies SAFe anti-patterns and resolves with occasional support and applies SAFe principles to facilitation, enablement, and coaching for team. Utilizes intermediate coaching capabilities to influence teams and help coach on practices and procedures, soft-skills and Lean Agile mind-set. With occasional support from RTE and other resources guides teams through the decision making process and teaches techniques on how to problem solve, improve communication, self-manage and self-organize. With occasional support from RTE and other resources, supports a trusting and safe environment where problems can be raised. Helps manage interpersonal conflicts, challenges and opportunities for growth within the team. Applies SAFe principles to facilitation, enablement, and coaching. Mentors and guides junior level scrum masters on SAFe principles and manifesto. Organizes and leads a Community of Practice. Independently participates, facilitates and manages the outputs of all agile ceremonies including daily Stand Up meetings, Sprint review, sprint retrospective, sprint planning, backlog refinement…