Field Service Engineer
Leonardo DRS, Inc. · Bedford, Nova Scotia, CA, B4B 1G9 · Canada · On-site
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DRS Pivotal Power, Inc. is located in Bedford, Nova Scotia. DRS Pivotal Power is a leader in the design, development and manufacture of high reliability power conversion equipment for mission critical applications supporting all branches of the military in Canada, the US and many countries abroad. All products are designed and manufactured in house by our growing team of over 100 employees. DRS Pivotal Power is part of the Leonardo DRS Naval Electronics group and has currently over 30,000 fielded units boasting a field reliability of over 99%.
Job Summary
Reporting to the Supervisor – Repair and Overhaul, the Field Service Engineer will support routine field Service activities in operating environments at depots, training sites, and customer field operations with training, operation or repair
As a Field Service Engineer, your main responsibilities will include (but are not limited to):
Supports routine Field Service repair and overhaul in operating environments at customer facilities, training sites, and customer field operations involving training, operation, or repair
Troubleshoots technical issues involving DRS-specific equipment at military and commercial field locations
Takes complex issues that cannot be resolved by lower-level technicians and work with engineering remotely to resolve them
Determines solutions for routine technical problems by working remotely with the DRS engineering head office in Kanata, Ontario
Demonstrates the ability to work independently with or without supervision
May interface directly with customer personnel to address technical support issues either in person or by phone
Works at remote locations under supervision of others, including Navy personnel
Provides regular reports on progress and status, including technical field service reports or issue summaries
Completes assigned tasks on time and meets technical requirements
Communicates clearly, both verbally and in writing, with company personnel and customers as required
May participate in the preparation of less complex proposals
Attends appropriate engineering, customer or business meetings
Provides input and recommends process improvements. Supports, communicates, reinforces, and defends the mission, values, and culture of the organization.
Travel to customer sites as and when required.
What you require to be successful in the role:
Possession of a bachelor’s degree or College Diploma in Electrical engineering or Electrical Engineering Technology from a recognized post-secondary institution
Minimum of one (1) years of experience in electrical design in a light manufacturing environment
EET or P. Eng. designation, and eligible for registration with Engineers NS
Familiarity with the application of military and commercial standards to electrical designs is required
Experience reading schematics and engineering specs, with a strong ability to troubleshoot
Demonstrated understanding and strong interests in power…