Field Service Technician Cranes

1 Resource Group is seeking a skilled Field Service Technician. The Field Service Technician is responsible for diagnosing, repairing, and maintaining mechanical, hydraulic, and pneumatic equipment, particularly All-Terrain, Rough-Terrain, Mobile Construction and Crawler Cranes. The technician will perform commissioning activities, including crane setup, orientation, and operator training at both job and customer sites. This role involves comprehensive service tasks such as troubleshooting, preventive maintenance, quality checks, and commissioning to ensure equipment operates efficiently and meets manufacturer standards. Sets the positive example in punctuality and professional demeanor by respectful communication with all levels of staff, keeping work areas clean and orderly, and promoting safety regulations and all other company programs. Extensive travel and a proactive approach to customer support are key to this position. Requirements Equipment Diagnosis and Repair: - Diagnose, adjust, and repair crane systems, including mechanical, hydraulic, and pneumatic components. - Test equipment after repairs or modifications to ensure proper performance in line with manufacturer specifications. - Dismantle, reassemble, and inspect heavy machinery using hoists, hand tools, and diagnostic equipment. Commissioning, Crane Familiarization and Operator Training: - Conduct crane commissioning, including setup, testing, and quality inspections to verify correctness and operational readiness. - Provide operator orientation, training, and demonstrations on crane use, safety practices, and maintenance procedures according to manufacturer guidelines. - Assist customers in understanding crane configurations and operational requirements tailored to their specific applications. Maintenance: - Perform routine maintenance, such as cleaning, lubricating, and replacing worn parts to maximize equipment reliability. - Inspect, test, and adjust crane components to identify potential issues before they impact operations. - Maintain records of maintenance activities and recommendations for future service needs. Technical Troubleshooting: - Utilize mechanical and electrical theory to test, diagnose, and repair equipment issues, ensuring cranes operate safely and efficiently. - Read and interpret technical manuals, blueprints, and diagrams to guide repair and maintenance work. - Provide expert technical support during commissioning and service calls, adapting solutions to meet customer needs. Safety and Compliance: - Adhere to safety protocols and regulations, promoting a safe work environment during all service and commissioning activities. - Handle and dispose of hazardous materials in compliance with environmental standards. - Conduct safety inspections and verify repairs and setups meet factory and regulatory standards. Customer Interaction and Support: - Build positive relationships with customers, offering expert advice,…