Field Service Technician

Join a USA Today Top Workplace! Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufacturers of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity. Morris Midwest provides CNC machine tools, tooling and accessories, and related engineering and installation and maintenance support services to manufacturers of precision machined parts to manufacturers. What You Will Contribute: Traveling to customer sites to install, troubleshoot, repair and maintain all machine tool equipment and controls for customer organizations Utilizing machine tool manuals, technical documents, internal and vendor resources to research machine issues Ensuring proper documentation is completed and submitted to office and customer in regards to status of machine issues, repairs, and installation Promoting and performing preventative maintenance on customer machine tool equipment and conducting after-sales technical support and training Possessing and maintaining an in-depth knowledge of machine tool industry and product lines represented by the company Other Functions: Perform related duties as required The duties listed above are intended only as illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position. Qualifications & Competencies: Five years’ experience with CNC machine repair Experience with Microsoft Office Suite and other business programs as required Ability to read and interpret drawings and schematics is required Excellent technical, communication, and presentation skills are necessary Must be able to meet the physical requirements of the job including flexible hours and frequent travel and driving throughout a regional territory What’s in it for You: We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work: Competitive starting salary Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance 3+ Weeks’ Vacation to Start 10 Company Paid Holidays 401(k) retirement plan with company contribution Tuition reimbursement Employee appreciation events and perks Employee Assistance Program Mental and Physical Requirements: The physical demands and characteristics of the work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Must be highly mobile, able to access…