Field Software Engineer, Capture Operations

Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive. Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue. In addition to our core business, Workstream is home to a small, fast-moving Robotics team focused on advancing the next generation of artificial intelligence and robotics. We partner with a leading AI and robotics company to produce high-quality, large-scale egocentric (first-person) video datasets that help train advanced AI models. Here are our Company Values and we’d love to have individuals who can be a culture add to our team! What We Offer Pay wired directly to your bank account $50 Monthly Stipend Annual Bonus Flexible PTO Enjoy company time off during some of the major PH Holidays Career fast track for performers and internal mobility Learn from a team of Stanford, MIT, Google and Harvard alumni Grow With Us We are looking for a Software Engineer to join our growing Robotics Data Collections team. This role will keep the footage flowing, from a stuck upload at a capture site to the dashboard screen the operations team reads every morning. Your users are real people a few metres away: the operators and contributors recording every day. When something breaks, it's their hours, their pay, and their patience on the line, and this role exists to care about that deeply. You'll see your users face to face at capture sites, hear them in the support channels, and build with them in mind. Every day, capture sites record hours of footage that must land safely in the cloud. When it doesn't (a stuck upload, an unreadable card, an app refusing to finish, hours that don't add up), you are the engineer who finds out why, unblocks it without losing data, and then improves the software so it explains itself next time. The work spans every surface the operation touches: a desktop app site staff use to offload and upload footage, a phone app contributors record with, web dashboards and reports, and the physical devices themselves. You'll build on some of these surfaces and debug on all of them. You are also the engineering voice site staff hear every day. Our operations run on Slack, across time zones. Operators post a screenshot of an error and ask what it means and what to press next. The core engineering team wakes up hours later and reads what you wrote to understand what…