Field Technician

Wire 3 is dedicated to providing affordable, high-speed, and high-bandwidth internet services to households in our local communities. Our mission is to not only deliver the best internet experience in Florida but also provide the exceptional customer care our customers deserve. With cutting-edge fiber optic technology at its core, Wire 3 ensures ultra-fast, reliable connections, minimizing disruptions, and maximizing your online experience. Backed by private equity, Wire 3 is on an exciting trajectory of rapid growth. We’re actively seeking driven, talented individuals to join our team of passionate and collaborative professionals who share a common vision of excellence. If you’re looking to be part of a dynamic and fast-growing organization, we’d love for you to help us continue delivering industry-leading service to our customers. JOB OVERVIEW: As our FTTH (Fiber to the Home) Technician, you will be one of the initial points of contact for our customers, ensuring they experience a seamless installation process and that the highest level of customer experience is exceeded by providing an ultra-high-speed internet service. RESPONSIBILITIES: Perform cable testing and documentation for all media types Install, maintain, and troubleshoot fiber optic systems and networks Handle optical fiber-related tasks, including cable pulling, suspension, fiber termination, fusion splicing, and testing, following NEC and local regulations Collaborate with team members to deliver high-quality service to business and residential customers Document work performed at each customer site REQUIRED SKILLS / ABILITIES: Strong teamwork and customer service skills Basic computer and home networking knowledge; experience with electronic audio/video systems is a plus Proficiency in using tools such as drills, cable cutters, and hammer drills Ability to follow safety guidelines, including wearing required PPE Capability to work in various weather and environmental conditions Strong work ethic with the ability to complete tasks neatly and efficiently Ability to interpret prints and follow color-coordinated routing Excellent customer relations and problem resolution skills EDUCATION / EXPERIENCE: High school diploma or GED preferred; college or technical/vocational training is a plus Valid Florida Driver’s License and clean driving record required PHYSICAL REQUIREMENTS: Ability to work at heights up to 30 feet, including using ladders and hand climbing utility poles with gaffs Capability to work in confined spaces, including manholes Ability to stoop, kneel, and crouch for extended periods Must be able to lift 50 pounds and carry 25 pounds consistently Willingness to work flexible schedules, including weekends, holidays, and evenings BENEFITS: Hourly Company-paid premiums for medical, dental, and vision insurance for you and your dependents Dynamic environment with diverse growth opportunities Emphasis on learning and development to…