First Party Collector-2

Job Mission As a First Party Collector, you will be part of our global finance team, supporting collection activities for customers in the United States and Canada. Your mission is to ensure timely recovery of outstanding receivables, maintain accurate records, and foster strong customer relationships to support PPG’s financial performance. This role is based in Rubí, Spain, and follows an onsite model, The working hours are aligned with the North American market, from 14:00 to 23:00 CET, Monday through Friday. Key Responsibilities Review open accounts and initiate collection efforts Conduct outbound calls and emails to recover overdue payments Meet monthly call and notation targets Process payments and update records accurately Maintain organized and up-to-date collection files Follow up on payment arrangements using the treatment schedule Build and maintain positive relationships with customers   Requirements Native English speaker Bachelor’s degree in Finance, Accounting, or Business-related field 1–2 years of experience in collections or customer service Strong communication, problem-solving, and analytical skills Effective business writing and professional communication Detail-oriented and organized Experience with ERP systems (SAP or Oracle preferred)   How we work: At PPG, we bring teams together to accelerate collaboration and career development, with in-person work Monday through Thursday and the opportunity to work remotely on Flexible Fridays. Schedules may vary by location. About us:   PPG: WE PROTECT AND BEAUTIFY THE WORLD ® Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @PPG on X.  The PPG Way 2030    We are customer champions   Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don’t stop until we solve their biggest challenges. When our customers win, we all grow.  We act with purpose and speed   Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.     We are excellent operators   Productive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers.    We compete to win   Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths.  We are PPG proud   Strong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We…