B-Application Support Engineer Tier 1B

Do you want to shape the future of fintech and healthtech ? Energized by challenges and inspired by bold goals? Ready to elevate your career alongside driven and talented colleagues? If that sounds like you, explore a career at Alegeus today. Opportunity Happens Here .   Required Skills The desired candidate should have a high aptitude for problem-solving and critical thinking.  The candidate will use these skills combined with product knowledge of Alegeus Systems to help solve the more difficult technical issues for the company and business clients. The candidate must be able to handle a fast-paced environment and be able to multitask in the pursuit of resolving company and business client cases. The candidate will also be proficient in SQL (MS SQL, Oracle, etc.).   Experience: 4+ years Experience with end user Technical Support for software applications. Experience with SQL (MS SQL, Oracle, etc.) Experience in CSV/Fixed file format review. Experience in log analysis and issue triaging. Understanding of REST APIs and basic API testing. Demonstrated ability to use data analysis to research and troubleshoot issues.   Education: Bachelors degree required with specialization in MIS, computer science or equivalent preferred   PERSONAL CHARACTERISTICS, SKILLS & KNOWLEDGE A passion for healthcare, financial services, behavioral economics, consumerism and/or any combination of these disciplines Strong interest in learning new things and comfort in pushing new boundaries BECAUSE WE CARE, WE OFFER:   A flexible work environment   Competitive salaries, paid vacation, and holidays   Robust professional development programs    Comprehensive health, wellness, and financial packages   SHARED AMBITION. INSPIRED FUTURE.   At Alegeus, our success is guided by our aligned vision and values—it is how we work together and collaborate to achieve our goals.    People First . We pride ourselves in bringing talented people together and treating one another with care.    Partner Powered . We are committed to empowering our partners, knowing our success is shared and we win as one.    Always Advancing . We are driven by potential and relentlessly determined to achieve our goals.   “I truly believe that people who are well-skilled and talented can go wherever they want in this company. We want to create the best place anyone has ever worked.” - Alegeus employee   Apply now, connect a friend to this opportunity, or sign up for job alerts !   We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application…