FOH Hourly Supervisor

What you will do: The Rec Room’s Hourly Supervisor / Bartender / Server is an integral part of the team, delivering exceptional entertainment and dining experience to every guest. This role blends leadership, guest service, and hands-on food and beverage service in a fast‑paced, high-energy environment. Team members are passionate about entertainment, hospitality, and creating memorable guest experiences while supporting daily operations across the venue.   Responsibilities will include but are not limited to:    Leadership & Operations Execute Groups & Events within the venue while providing seamless, high-quality guest service Support the smooth operation of games, amusement areas, coat check, retail, bar, and service floor Provide direction, coaching, training, and performance feedback to team members across assigned areas (Bar, Service Floor, Host/Call Centre, Amusement, Events / Live Entertainment) Drive sales performance while adhering to established budgets and cost controls Complete daily, weekly, and monthly operational checklists in accordance with internal policies and external regulatory requirements Maintain payroll and attendance records in compliance with legislative and company requirements Ensure all gaming, service, and operational initiatives are executed to support financial performance and guest satisfaction Follow and enforce all provincial Health, Food Safety, and Liquor Service legislation Perform other duties as assigned   Server Responsibilities Deliver end-to-end table service, including proper table set-up, greeting guests, taking accurate food and beverage orders, serving items promptly, and processing payments Maintain strong knowledge on the menu, including daily features and promotions Clear tables efficiently while balancing speed with guest comfort Maintain cleanliness of the service area, including restocking cutlery, linens, condiments, and supplies Provide friendly, professional, and attentive service that enhances the guest experience   Bartender Responsibilities Prepare and serve alcoholic and non-alcoholic beverages, including beer, wine, cocktails, and specialty drinks Take and fulfill beverage orders accurately while operating the POS system Maintain a clean and organized bar area, including glassware, utensils, and bar equipment Monitor bar inventory, restock supplies, and assist with ordering as required Promote responsible alcohol service by checking guest identification, monitoring intoxication levels, and refusing service when necessary Ensure a safe and welcoming bar environment at all times   Qualifications:   The Rec Room may be a perfect fit for you if:   You have 1–3 years of supervisory, server, and/or bartending experience in food service, retail, or entertainment (training experience is an asset) You are legally of age to serve alcohol in a licensed venue You possess a provincially applicable alcohol service certification…