Forward Deployed Engineer

We are a Site Intelligence company transforming how industrial businesses operate. Our platform turns your existing infrastructure into a source of actionable operational intelligence, enabling teams to see what's happening, understand why, and improve continuously. By surfacing the operational signals that reports miss, we help the world's largest logistics, manufacturing, and warehousing operators stay one step ahead, making operations visible and driving proactive safety. We're a fast-growing, high-agency team building category-defining products by leveraging the latest technologies in computer vision and AI. Industry leaders like DHL, Amazon, and Tesla trust Protex AI to drive measurable safety improvements, achieving an average 64% risk reduction within just three months of deployment. Operating in 20+ countries, Protex is the go-to safety partner for Fortune 500 manufacturing and logistics enterprises, transforming workplace safety with real-time, AI-powered insights. As the first Forward Deployed Engineer in our Boston office, you have a premier opportunity to spearhead technical leadership at a fast-paced startup. As one of two dedicated technical resources supporting a key enterprise client, you own the software, data infrastructure, integrations, and custom builds that turn agreed use cases into working, reliable systems—working closely with the client and collaborating with a dedicated Technical Implementation Consultant. THE ROLE This is a high-impact, hybrid engineering role where you will serve as the founding technical presence in our Boston office. As a Forward Deployed Engineer, you act as the vital bridge between complex client environments and our core engineering teams. You will work closely with major enterprise clients, traveling to their sites 4–5 times per year to gather context, run technical discovery, and align on system architecture. You will be building directly against client systems and scalable infrastructure rather than shipping generic product from a distance. Ideally, you have strong data engineering and infrastructure skills alongside fullstack capability. As an FDE, you will cover the software build side of use case delivery, data integration development, robust pipeline architectures, hardware integrations, and rapid prototyping. You turn plans and success criteria set by the Implementation team into high-performant, reliable code, configurations, and data flows. You will complete two weeks of intensive onboarding training in Dublin before starting, and will travel back to Ireland periodically as needed to stay close to the global product and engineering teams. WHAT YOU OWN - Technical Leadership (Boston Hub): Act as the foundational Forward Deployed Engineer in our 20-person Boston office, setting high technical standards and helping establish the engineering culture as our fast-paced startup grows. - Data Infrastructure & System Architecture: Architect, build, and optimize scalable…