Forward Deployed Implementation Engineer (London)

COMPANY OVERVIEW TENEX is an AI-native, automation-first, built-for-scale Managed Detection and Response (MDR) provider. We combine cutting-edge AI with human expertise to deliver security operations that are better, faster, and more cost-effective than traditional approaches. We're a fast-growing startup backed by industry experts and top-tier investors led by Crosspoint Capital. Our team is mission-driven, customer-obsessed, and building something that matters — a new standard for how security operations should work. Culture is one of the most important things at TENEX.AI http://TENEX.AI — explore our culture deck at culture.tenex.ai http://culture.tenex.ai to witness how we embody our values every day. ABOUT THE ROLE As a Forward Deployed Implementation Engineer at TENEX, you are the engine that gets customers live. You will execute end-to-end platform deployments, onboard log sources, load TENEX's library of security content, and train customers so they get value from day one. This is a hands-on, customer-facing technical role for engineers who love seeing things work. JOB RESPONSIBILITIES - Execute end-to-end platform deployments across Google SecOps and/or Microsoft Sentinel for new customers - Onboard log sources, configure data connectors, and validate ingestion pipelines - Load and deploy existing TENEX content into customer environments — including parsers, dashboards, detections, and playbooks developed by the Security Solution Engineers — SIEM/SOAR - Work from standardized playbooks to deliver MDR coverage within target SLOs - Troubleshoot connectivity, ingestion, and configuration issues during deployment - Enable customers through hands-on training — teaching them to navigate, understand, and get value from their deployed platform - Document deployment configurations and handoff notes for the ongoing support team - Manage multiple concurrent customer deployments depending on complexity and platform - Escalate technical blockers to Senior Engineers or Manager when appropriate REQUIRED SKILLS & QUALIFICATIONS TECHNICAL & INDUSTRY EXPERTISE - 2+ years in cybersecurity, IT operations, cloud engineering, or a related technical field - Hands-on experience with SIEM platforms, particularly Google SecOps and/or Microsoft Sentinel - Experience with log source onboarding, data connectors, and ingestion pipeline configuration - Familiarity with data pipeline technologies such as Bindplane, OpenTelemetry, Cribl, or similar - Scripting experience in Python, Bash, or similar languages - Understanding of networking fundamentals and security operations workflows - Experience with cloud platforms (GCP, Azure, and/or AWS) SOFT SKILLS - Strong problem-solving and troubleshooting skills with a bias toward action - Excellent customer-facing communication and collaboration abilities - Ability to thrive in a fast-paced, high-performance startup environment - Passion for cybersecurity,…