Fraud Recovery Investigation- Assistant Manager

Job Description: Quickly respond to reported fraud cases. Conduct end-to-end investigations on reported fraud cases. Perform site visits, handle cases, resolve issues, and directly collect on cases where losses have been identified. Prepare comprehensive reports on both the progress and results of fraud handling. Analyze fraud data (history, trends, and potential risks). Coordinate and establish connections with law enforcement or relevant authorities to resolve fraud cases. Requirements: More than 5-7 years of experience in Collections, specifically Field Collection, with average case values exceeding Rp15,000,000. Strong leadership skills with the ability to manage a team of 8-10 members. Willingness and availability to travel across Indonesia as needed. Proficient in Microsoft Office (Excel, Word, and PowerPoint). Strong analytical skills, critical thinking, and effective communication abilities. Problem-solving skills with creativity in finding alternative solutions. Target-oriented and capable of working under pressure. Proficient in English communication.