Front Desk Associate

Apply Description Join the Team at PedIM Healthcare! Delivering exceptional care, together. Who We Are PedIM Healthcare is the first private medical office of its kind in Citrus County – offering top-quality care for children, adults, and seniors all under one roof. We provide pediatrics, adult internal medicine, family practice, geriatrics, women’s care, medical weight-loss, sleep-medicine services and more. Our dedicated, community-focused team is committed to excellence, pride in service, and making a real difference for patients and families across Citrus County. Why Work With Us? A broad, multi-discipline practice where you can grow: pediatrics, internal medicine, weight-loss & sleep medicine specialties. A values-driven environment: we listen, we help, we understand—and we care. Community-oriented and recognized: voted “best of the best” in the region. Opportunity to make a meaningful impact by supporting patients over their full life span—from children to seniors. A workplace committed to employee development and delivering holistic care. Benefits Available To You: Joining our team means more than just a job—it means access to benefits designed to support your health, well-being, and work-life balance. Health coverage + Sick-N-Well membership Health Savings Account (HSA) Life insurance Paid time off 401(k) plan + 4% company match Relax Scofa membership Employee Assistance Program (EAP) Employee Recognition Program And more! The Role We are seeking a highly motivated and organized Front Desk Associate to join our Primary Care team! As a Front Desk Associate, you will be the first point of contact for our patients and visitors. You will be responsible for providing excellent customer service, managing patient appointments, and ensuring the smooth operation of the front desk. What You'll Do: Greet patients and visitors in a friendly and professional manner Answer phone calls and respond to emails in a timely manner Schedule patient appointments and manage the appointment calendar Verify patient insurance information and collect co-payments Maintain patient records and ensure confidentiality Assist with administrative tasks as needed Requirements Qualities That Make You A Great Fit: High school diploma or equivalent Excellent communication and customer service skills Ability to multitask and prioritize tasks effectively Proficient in Microsoft Office and electronic medical records systems Experience in a medical office setting preferred Physical Requirements Remaining in a stationary position, often standing or sitting for prolonged periods. Moving about to accomplish tasks or moving from one worksite to another. Communicating with others to exchange information. Repeating motions that may include the wrists, hands and/or fingers. Assessing the accuracy, neatness and thoroughness of the work assigned. All employment offers at PedIM Healthcare are contingent upon the…