FRONT DESK RECEPTIONIST

OUR VISION To continue as an eminent healthcare provider on Long Island, dedicating ourselves to providing exceptional health care for all our patients and to transform both the lives of the individual, and the community, for the better, one person at a time. OUR MISSION To provide access to equitable, optimal healthcare by improving the overall wellness of all individuals in our communities and delivering high quality comprehensive patient centered care. OUR VALUE PROPOSITION To provide whole person care that will ensure that all patients have access to primary, specialty and social health care to achieve and maintain optimal wellness at a transparent and affordable cost. The Harmony Healthcare Long Island is a non-profit healthcare organization with 7 health centers, providing primary care and preventative medicine in the following locations in Nassau County: Roosevelt, Elmont, Hempstead, Freeport, Oceanside, and New Cassel/Westbury. In addition, the Harmony Healthcare Long Island has 4 school-based health centers, WIC offices (Special Supplemental Nutrition Program for Women, Infants, and Children) in 3 locations, and a Health Home Care Coordination program. As federally qualified health centers, we serve the individuals in our communities, providing enhanced services, expanded hours and reduced prescription pricing, while raising the level of care. We treat patients regardless of income, residency or immigration status. The Harmony Healthcare Long Island offers a stable employment opportunity with a growing company, and competitive base compensation along with health and dental insurance, paid time off, 401-K with company match, paid holidays, employee discounts and much more. JOB TITLE: Front Desk Receptionist REPORTS TO: Practice Manager The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of this position. RESPONSIBILITIES INCLUDE: Promptly greets, assists, and directs patients and visitors in a pleasant and professional manner. Responsible for patient check-in, registration, and check-out. Instructs patient/guardian of documentation required for visit. On subsequent visits, verifies demographic and billing information to ensure accuracy. Obtains patient demographic and insurance information, verifies insurance eligibility, and enters accurate information in the electronic health record. Provides patients with an explanation of all registration forms, obtain patient/guardian signatures on required consents and acknowledgements, and scan all accurately completed registration forms in the electronic health record. Navigates through insurance portals and accurately interprets coverage information such as the plan coverage description, copayment, primary care provider, etc. Verifies whether a referral or pre-authorization of medical…