Front Office & Guest Relations

Role Summary: Raise is built on this core philosophy, we will bring exceptionally great products, awesome user experience and best-in-class customer service to our users. We started with our first consumer product, Dhan, an investment and trading platform launched in November 2021. Today, Dhan ranks #8 amongst stock brokers in India and continues to be one of the fastest-growing platforms in the investment and trading ecosystem. In September 2026, Dhan was also recognised as Fintech Startup of the Year at the Global Fintech Festival, reflecting the innovation, product excellence and customer focus that continue to shape the platform. Backed by a passionate team of builders, believers, designers and problem-solvers, we are building a trusted ecosystem of financial products that empowers millions of users to make smarter financial decisions. As a Front Office Associate, you will play a crucial role in creating a positive first impression for visitors and guests about the organisation. Your primary responsibility is to ensure the smooth and efficient operation of the reception and create a welcoming and professional atmosphere, being the first point of contact for employees, guests and visitors entering the office. Expected Responsibilities: To warmly greet and welcome at reception in a professional and courteous manner. Manage incoming calls and direct them to the appropriate department or personnel. Assist the administration in resolving guest instances by demonstrating a calm and composed demeanor. Manage room and conference booking requests. Perform office duties related to ordering supplies, managing records and handling stock management Assist in organizing company events, meetings, and conferences. To provide general administrative support, such as scheduling meetings, stock and supplies management, making travel arrangements and assisting HR and admin teams. Expected Skills: Bachelor’s degree in any field is mandatory. 2-5 years proven experience as a receptionist, guest relations and administration. Proficient in basic Microsoft office and telephone systems. Good communication with warm and professional tone Ability to multitask and prioritize tasks effectively. Ensure safety and hygiene standards of the reception area We are a start-up organization focused on fast growth with quality products; hence, the ability to work in a fast-paced environment goes without saying! Our People & Culture: People and culture are the most important aspects of our business. We are looking for team members just like us, in simple words - good people to work with and demonstrate following personality traits: • Be super obsessed about ensuring customer satisfaction. (We are here because of our customers, and will be here only if we serve our customers) • We have a single opportunity to serve. (Our customers will give us one opportunity to serve - we can’t let them down. Be it product,…