FSET Lead Career Advisor

Position Summary Join our mission of helping individuals achieve economic stability and meaningful employment. The FSET Lead Career Adviser serves as a key leader within the FoodShare Employment and Training (FSET) program, ensuring participants receive effective, participant-centered services that support their career goals and long-term self-sufficiency. This position provides mentorship, coaching, and guidance to case management staff while overseeing service quality, participant outcomes, and program compliance. The ideal candidate is a skilled workforce development professional with a passion for developing staff, improving program performance, and helping individuals overcome barriers to employment. Job Description Provide day-to-day coaching, and guidance to case management staff. Support onboarding, training, mentoring, and ongoing professional development activities. Foster a culture of accountability, collaboration, continuous improvement, and exceptional customer service. Serve as a resource and subject matter expert for staff handling complex participant situations and employment barriers. Lead team meetings, case staffing sessions, and performance discussions. Ensure participant assessments, employability plans, and service delivery align with FSET requirements and participant career goals. Review case records and service delivery practices to ensure quality, accuracy, and timely follow-up. Monitor participant engagement, retention, and employment outcomes and implement strategies to improve performance. Support staff in identifying and addressing barriers to employment, education, and training. Promote participant-centered service delivery that encourages empowerment, self-sufficiency, and long-term success. Monitor program performance metrics and identify trends, challenges, and opportunities for improvement. Analyze participant and program data to drive informed decision-making and enhance service effectiveness. Develop and implement action plans to address performance gaps and improve outcomes. Partner with leadership to implement workforce development best practices and innovative service strategies. Ensure compliance with federal, state, organizational, and grant-funded program requirements. Conduct compliance spot checks, documentation audits, and support other quality assurance activities. Maintain confidentiality and ensure adherence to all applicable policies and procedures. Support preparation for monitoring reviews and audits. Promote access to workforce services and employment opportunities. Required Qualifications Associate degree or equivalent combination of education and relevant experience. Minimum three (3) years of experience in workforce development, career coaching, employment services, case management, human services, or a related field. Demonstrated experience coaching, mentoring, training, or leading staff. Strong understanding of participant-centered case management and…