Full Time Support Workers West Ipswich
Together Uk · Ipswich, Suffolk · On-site
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£ 24968.26 per annum Together is an amazing place to work. We are one of the UK’s oldest and most respected mental health charities. It’s because we put the people who use our services at the heart of everything we do supporting and enabling them to take control of their lives and make a positive contribution to the community. Job Purpose : We are looking for a motivated individual with experience of caring or supporting individuals with mental health issues to work alongside the residents, putting them at the heart of all we do.
Functional Responsibilities
Establish and maintain relationships of trust with service users, to build engagement
Help service users to set, prioritise and achieve goals, managing their tenancies and move-ons
Work flexibly with service users in their homes and in the community
Carry out assessments and determine urgency of service user needs
Work with professionals from other agencies, and make onward referrals, linking service users into community opportunities
Carry out risk assessments, in order to keep service users safe and improve the quality of our support
Attend placement reviews
Work with service users on a 1:1 basis and in groups
Assist service users to; deal with financial issues and navigate the benefits and education systems; manage friendships and family relationships; manage their medication, in accordance with Together procedures
Accompany service users to appointments
Assist service users to undertake domestic tasks such as cooking and cleaning, ensuring adherence to infection control (training provided)
Assist service users with personal care as and when required
Adhere to the Together policy on lone working
Make timely records which are concise, accurate, written for the service user to understand, using Together computer-based systems
Write clear word processed and handwritten reports (training provided) and records in English
Participate in mandatory and job-related courses and learning activities
Maintain professional boundaries in all aspects of work with service users
• Demonstrate a non-judgemental attitude • Able to be empathetic towards service users and create a trusting environment • Ability to work alongside individuals experiencing mental distress • Able to work in partnership with services users • Able to establish and maintain professional boundaries in working with service users • Able to establish and maintain a safe environment • Willing and able to undertake domestic tasks with, and for, service users as necessary • Demonstrate problem-solving skills relating to welfare benefits, education and relationships • Open to - and willing to participate in - formal and informal job-related learning • Willing and able to collaborate with colleagues and other organisations • Able to use email and computerised systems for service user records and reports • Able to produce clear records and reports in English • Committed to work in ways which reflect Together’s values •…